Compliance Team
 

Breach of Conduct

Remember: Sooner you report a problem, the easier it will be to rectify it. If in doubt, don’t be afraid to seek advice. To get answers to your questions, you may turn to:

Point of Contact

• You can ask a question or raise concern with the Local Compliance Team on: mmbl.compliance@mobilinkbank.com
• VEON maintains a confidential case management system. You can raise questions or report concerns via below mentioned link. You can also report a concern or allegation by telephone (Relevant phone numbers are available on the mentioned link).

http://veon.com/speakup

• Individuals may report issues or ask questions to Group Compliance at compliance@veon.com

Important

Speak Up Line is not for customer care service. If you would like to report a customer service compliant,

Please contact Customer Care at: complaints@mobilinkbank.com