Introduction
MMBL's unconditional commitment towards compliance is integral to our core value of "truthfulness". We believe that a strong ethical culture of compliance leads to an increased efficiency, and positively reflects our commitment towards integrity, which is an important characteristic of any financial institution. Building a strong ethical culture is not only the right thing to do; it also provides a solid reputation for honest and ethical business practices not only helps us recruit and retain top talent but also ensures transparent selection of our external stakeholders and partners.

Compliance Team
عملدرامدی ٹیم
Shahid Umer
Chief Compliance Officer
شاہد عمر
افسرِ اعلیٰ عملدرامد
Sardar Azam
Executive Manager Compliance
سردار اعظم
ایگزیکٹو مینیجر عملدرامد
Faisal Abbas Jaffery
Head Regulatory Compliance
فیصل عباس جعفری
سینئر مینیجر ریگولیٹری عملدرامد
Faisal Akram
Head AML/CFT and FRM
فیصل اکرم
صدر اے ایم ایل/سی ایف ٹی اور ایف آر ایم
Breach Of Conduct
Remember:
Sooner you report a problem, the easier it will be to rectify it. If in doubt, don’t be afraid to seek advice. f you have questions, please contact your Local Compliance Officer at: mmbl.compliance@mobilinkbank.com, or you may contact Group Compliance at compliance@veon.com.
Speak Up Channel:
In addition to the above, you may also submit a concern or allegation via below mentioned link or by telephone (Phone numbers are also available at below link). http://veon.com/speakup
MMBL does not tolerate any form of retaliation, harassment, or intimidation of any person who has reported a concern in good faith.
Point of Contact
You can ask a question or raise concern with the Local Compliance Team on: mmbl.compliance@mobilinkbank.com
Individuals may report issues or ask questions to Group Compliance at compliance@veon.com
Important!
- The Speak Up Line is not a customer care service; if you would like to report a customer service complaint, please contact Service Quality at: